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Why Your Organisation Needs A Customer Crisis Plan

Jermaine Edwards

Many organisations saw this in 2008, 2011 and now 2020. This doesn’t mean it will be easy nor will you not have to make tough decisions. It just means the effort and tough decisions will be worthwhile. Selecting the right team and identifying those resources makes a big difference. Two – VUCA Decision Making.

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What type of B2B sales will still exist in 50 years?

QYMATIX

Social networks such as Xing and LinkedIn facilitate searching for the right contact in a target company and allow to get to know the person (and his or her interest) before an individual connection – provided the company permits the usage of social networks, and the information can be accessed. CONTACT US TODAY FOR A LIVE DEMO.

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What type of B2B sales will still exist in 50 years?

QYMATIX

Social networks such as Xing and LinkedIn facilitate searching for the right contact in a target company and allow to get to know the person (and his or her interest) before an individual connection – provided the company permits the usage of social networks, and the information can be accessed. CONTACT US TODAY FOR A LIVE DEMO.

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Book review – Managing Brands

Red Star Kim

Brands have attributes, values and personality – customers will perceive or make associations with a brand that can be positive or negative. Google ZMOT (Zero Moment of Truth) describes this less as a journey and more as a flight map: Zero moment of truth (ZMOT) decision-making moment – Think with Google.