Remove 2014 Remove Communication Remove Emotional Intelligence Remove Facilitation
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Conversation skills book review 3: Conversational intelligence – How great leaders build trust and get extraordinary results by Judith E Glaser (2014)

Red Star Kim

I often wonder whether the perceived conversation skills gap was caused by the imposed isolation during the Covid lockdowns or a by-product of the digitisation of communications. First, it looks at the way leaders communicate with their people and help shape organizational culture.

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Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

People and Problem-Solving Skills Facilitating, coaching, mentoring and consulting all require great people skills. Counselling, coaching, mentoring, facilitating, training and consulting are at different stages of the helping continuum. Coaches and consultants use facilitation skills. You use facilitation skills when coaching.

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Book review: Neuroscience for learning and development by Stella Collins

Red Star Kim

There’s information about Howard Gardener’ multiple intelligences and emotional intelligence. And mentions that the CIPD bought out three research reports between 2012 and 2014 describing the impact that neuroscience will have on learning. So I’m confident you could skip some of this material if necessary.

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What is Socratic questioning? (Questioning skills)

Red Star Kim

In CBT ( Cognitive Based Therapy ), where the focus is on modifying thinking to facilitate emotional and behavioural change, it is recognized as helping clients define problems, identify the impact of their beliefs and thoughts and examine the meaning of events (Beck & Dozois, 2011).

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How to Be a Good Sales Manager, According to Leaders With High Attainment & Low Turnover

Hubspot Sales

A positive work environment where individuals feel valued and supported, and sales managers that facilitate a productive environment pave the way for that success. In the hybrid work environment, you might be one of the few internal colleagues with whom a sales representative regularly communicates. Utilize emotional intelligence.

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Book review: The Management Shift – How to harness the power of people and transform your organization for sustainable success by Vlatka Hlupic

Red Star Kim

This 2014 book by Professor Vlatka Hluplic didn’t appear on my radar but I had the privilege of meeting the author through my work with the Managing Partners Forum. The new leadership approach is about interacting through informal networks, experimentation, learning, facilitating, coaching and enabling. “In