Conversation skills book review 3: Conversational intelligence – How great leaders build trust and get extraordinary results by Judith E Glaser (2014)
Red Star Kim
MAY 22, 2023
So this is another “intelligence” to add to emotional intelligence and cultural intelligence. magazine identified Conversational Intelligence as one of our top five business trends in 2016 and Microsoft has said that it is spawning new innovations and influencing their product development for the next decade.
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