2016 Emotional Intelligence Interpersonal Skills Management 
Red Star Kim
NOVEMBER 1, 2023
Data – CRM (Client Relationship Management) and CDP (Client Data Platforms) are often lacking. Processes and skills for managing opportunities and pipelines can be lacking. Time and capacity – Many fee-earners are stretched and compelled to manage large amounts of client work under heavy time pressures.
Red Star Kim
JANUARY 22, 2024
A chance encounter with Helen Kensett at a recent conference reminded me about her 2016 sales book. She touches on the three pillars of persuasion ( Influence and persuasion skills with Aristotle and Knights and Dinosaurs (kimtasso.com). It develops your understanding of the psychology of selling to help create a sales mindset.
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