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The Missing Link Between Your CRM Investment and Sales Performance

Miller Heiman Group

How satisfied are you with the rollout and adoption of your CRM system? When we ask sales leaders this question, answers often range from “not very” to “not at all.” In our 2018 Sales Operations Optimization Study conducted by CSO Insights, only 47 percent of respondents reported adoption rates of greater than 90 percent.

CRM 81
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The Missing Link Between Your CRM Investment and Sales Performance

Miller Heiman Group

How satisfied are you with the rollout and adoption of your CRM system? When we ask sales leaders this question, answers often range from “not very” to “not at all.” In our 2018 Sales Operations Optimization Study conducted by CSO Insights, only 47 percent of respondents reported adoption rates of greater than 90 percent.

CRM 51
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5 Ways AI and Machine Learning are Revolutionizing Sales

QYMATIX

In short, the algorithms used to make valuable sales predictions are not magic. They use mathematics and probability applied to ERP and CRM sales data. This blog post shows five ways you can use machine learning for your sales organization to increase your sales potential – in our experience – by 25%.

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Artificial Intelligence vs Business Intelligence – What is really self-service business analytics?

QYMATIX

A modern BI solution should merge different data sources and support equal access to analytics across the entire organization. Sales Managers can see the results on dashboards in the CRM system and receive concrete recommendations for action, such as “Watch out for customer X, Y and Z. They might migrate.”

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Sales Technology Investments are Accelerating, but Training is Lagging Behind

Miller Heiman Group

Sales has become a technology-driven profession. Just a couple of decades ago, companies were still implementing their first CRM systems. Now, CRM is nearly ubiquitous, and many sales leaders are veterans of multiple implementations (some better than others). But sales technology doesn’t end with CRM.

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Sales Technology Investments are Accelerating, but Training is Lagging Behind

Miller Heiman Group

Sales has become a technology-driven profession. Just a couple of decades ago, companies were still implementing their first CRM systems. Now, CRM is nearly ubiquitous, and many sales leaders are veterans of multiple implementations (some better than others). But sales technology doesn’t end with CRM.