Miller Heiman Group

JULY 18, 2018

How satisfied are you with the rollout and adoption of your CRM system? When we ask sales leaders this question, answers often range from “not very” to “not at all.” In our 2018 Sales Operations Optimization Study conducted by CSO Insights, only 47 percent of respondents reported adoption rates of greater than 90 percent.

CRM 51

CRM Sales Sales Leadership Decision-making 51

Miller Heiman Group

JULY 29, 2018

Just a couple of decades ago, companies were still implementing their first CRM systems. Now, CRM is nearly ubiquitous, and many sales leaders are veterans of multiple implementations (some better than others). But sales technology doesn’t end with CRM. The ROI of Sales Technology.

Sales Technology 48

Sales Technology CRM Sales Sales Analytics 48

Miller Heiman Group

JULY 29, 2018

Just a couple of decades ago, companies were still implementing their first CRM systems. Now, CRM is nearly ubiquitous, and many sales leaders are veterans of multiple implementations (some better than others). But sales technology doesn’t end with CRM. The ROI of Sales Technology.

Sales Technology 50

Sales Technology CRM Sales Sales Analytics 50