2020 Business Planning Customer Success Digital Transformation 
Showpad
JUNE 29, 2021
Putting buying decisions on hold was most likely a safety mechanism during 2020. We learned that 84% of organizations said they were forced to undergo significant digital transformation since the pandemic. Showpad conducted the 2021 Modern Selling Study, a global survey at the end of 2020. Survey demographics.
Account Manager Tips
JULY 27, 2020
You call it customer success. And then I ended up at Netguru where I am for two and a half years now, where I came for pure – we called it customer success back then, but it’s actually account management. I went through a few roles of full cycle sales. So I did everything. Outreaching, inbound, cold calling everything.
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