Remove 2020 Remove Communication Remove Cybersecurity Remove Finance
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Telephone skills for lawyers and accountants – Confidentiality, client experience, accents and gatekeepers

Red Star Kim

Telephone Confidentiality Some forms of communication are known to be confidential – for example: email (assuming good cybersecurity) and WhatsApp (encryption). Louise Wilson, Business Manager – Finance at Moneypenny said: “The data shows that even in an online world, we still seek the reassurance of human interaction.

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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

65% of sales professionals use a CRM and 97% consider sales technology “very important” or “important”, according to LinkedIn State of Sales 2020. For instance, using chatbots to communicate with customers and solve help desk tickets automatically, or using automated email workflows to nurture sales prospects down the funnel.

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How to increase customer engagement by communicating clearly, with linguist Eloise Leeson

Account Management Skills

Eloise works as a freelance communications consultant and copywriter for both agencies and brands and I think you’ll find this interesting whether you’re thinking about copy in the context of your client’s business or your agency’s business. Eloise is a communications consultant and a trained linguist.

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Top 30 SaaS Companies in the US

SmartKarrot

KnowBe4 is a unique SaaS product that focuses on educating its users on different cybersecurity problems. It also helps improve team communication. To be more specific, they provide a variety of software development, IT certification, and cybersecurity courses to ensure that teams are up to date on all things software.