Red Star Kim

NOVEMBER 8, 2022

Back in July 2020 I shared some research insights from my book “ Essential Soft Skills for Lawyers ” which generated significant interest – not least from the associated nine-minute video explaining “soft” skills featuring the Worry Monster. New soft skills for remote working. Digital body language.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Red Star Kim

OCTOBER 13, 2023

These are not aligned to professional services marketing. They focus on marketing rather than business development. A New Approach to Writing Job Descriptions (hbr.org)) Then it was over to the delegates – split into two teams to consider what current and future competencies they felt were important.

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Red Star Kim

FEBRUARY 15, 2024

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Zendesk

APRIL 26, 2021

While the importance of good customer service isn’t under question, the skills support teams need to make it happen often is. Working across channels. Remote work skills. Businesses might also consider allowing agents to make exceptions to certain policies in situations that require empathy. Data centricity.

Interpersonal Skills 98

Interpersonal Skills Software Software Remote Working 98