Hubspot Sales

DECEMBER 15, 2020

How did your leadership priorities change in 2020? According to recent HubSpot research, 65% of sales leaders who outperformed revenue targets in 2020 reported having a dedicated person or team working on sales enablement efforts instead of making it an initiative someone works on off the side of their desk.

Sales 131

Sales Leadership Sales Management Decision-making 131

Mercuri International

SEPTEMBER 7, 2020

That being said, this is not a blog post about remote working, ‘the new normal’ or other topics which we’ve discussed extensively elsewhere. Specifically, it’s about what makes them tick – and why training could be about more than just skills…. So, how to make people happy? Well, it’s been ‘eventful’. Your people.

Remote Working 98

Remote Working Profitability Decision-making Marketing 98

Zendesk

DECEMBER 7, 2022

Salesforce reported that remote work led to a 29 percent drop in emissions per employee. Facebook, now Meta, found that the CO2 per employee dropped by half—to one ton—after remote work began, but the company based its calculations on commuting alone. This simplifies the measurement but makes it less accurate.

Remote Working 52

Remote Working Decision-making Digitalization Organization 52

Hubspot Sales

JUNE 23, 2020

This includes adopting practices such as sustainable remote work strategies for the health and safety of your employees. Humanity at the core: Perhaps the most important thing that businesses have learned during the COVID-19 pandemic, is how important it is to keep the needs of their people at the heart of their decision making.

B2B 120

B2B Digital Transformation Virtual Selling Digitalization 120

Jermaine Edwards

APRIL 16, 2020

On March 1st, 2020 the world was hit with a global pandemic that literally transformed the way every business viewed themselves, their markets and their own position within them almost overnight. Every person and every organisation is currently seeking to make one or all of these adaptations. The New Normal.

Computers and Electronics 130

Computers and Electronics Supply Chain Telecommunications Financial Services 130

Zendesk

MARCH 4, 2021

With new ways of working, employers must adjust with savvy and speed to create the right employee experience — one where the people who make up a company feel connected, supported, and included. For tech decision makers, the number leaps to 90%, and a third of them say their digital plans have accelerated by four or more years.

Future of Work 52

Future of Work Decision-making Digitalization Remote Working 52

ACT

JANUARY 13, 2023

Learning about the newest small and mid-sized business ( SMB ) technology trends in the coming year can help you make superior data-driven decisions on which tech to buy and implement in your business. The very definition of SMBs separates them from larger businesses, making their SMB solutions and technology requirements will differ.

Cybersecurity 52

Cybersecurity Small Business Artificial Intelligence Onboarding 52

SuperOffice

NOVEMBER 26, 2021

It doesn’t matter how high your site traffic is, if you don’t know how to make the most out of every visit. While it’s impossible to turn a website visitor into a customer before they reach the decision stage of the customer journey, you are still able to impact the customer journey itself. Create interactive quizzes.

B2B 128

B2B B2C Decision-making Advertising 128

Showpad

MARCH 17, 2020

While there was a time when working remotely was the sole domain of field sales representatives, it’s become the new normal for sellers of all types. The other half is making sure they can find and access it when the moment comes. Teaching salespeople when to use the right piece of content at the right time is half the battle.

Sales 80

Sales Prioritization Remote Working Decision-making 80

Zendesk

DECEMBER 28, 2020

Read on to learn about startups working to make the post-pandemic world a better place. Lessonly: Improving work life. As 2020 has proven, the only constant is change. As we anticipate many new challenges to come, improving our work lives is a small but powerful step we can take. Season 2 is here.

Suppliers 52

Suppliers Profitability Remote Working Manufacturing 52

Nutshell

APRIL 28, 2020

Last year, remote work was a growing trend. In 2020, it’s the new normal. As the COVID-19 pandemic continues to sweep across the globe, professionals in nearly every industry have been forced to work from home in order to follow social distancing best practices. Make Comfort a Priority. Download it today!

Remote Working 121

Remote Working Sales Software Software 121

Hubspot Sales

OCTOBER 28, 2020

The events of 2020 have fundamentally changed the way sales leaders need to engage with, manage, and empower their teams. Use remote work to your advantage. The transition to remote selling has been a big adjustment for many organizations in 2020. It’s time to rewrite the sales leadership rulebook.

Prioritization 103

Prioritization Leadership Sales Sales Leadership 103

Zendesk

AUGUST 10, 2021

In fact, the Zendesk Customer Experience Trends Report found that ecommerce sales increased by 30 percent in 2020. The pipeline gives account executives a list of pre-screened potential buyers to connect with, in hopes they’ll make a purchase down the road. Good prospecting isn’t just about working down a list of names to cold contact.

Sales 104

Sales Digitalization Media Software 104

Hubspot Sales

DECEMBER 16, 2020

Ask any salesperson if they’ve had a tough 2020, and you’ll get a resounding “ Yes.”. I interviewed seven sales leaders from across the country to better understand how they overcame the challenges of 2020, what challenges they expect to encounter in 2021, and how they recommend readers combat both. Post-training materials.

Sales 141

Sales e-Learning Remote Working Decision-making 141

CoSell

MARCH 16, 2021

As we’ve all seen in 2020, we’re engaged in what researchers have called, “the greatest experiment of all times in remote working.” We’re working virtually and there are few indications that we’ll return to our previous normal. We don’t have the benefit of working face-to-face in meetings, lunches, and conferences.

e-Learning 52

e-Learning Sales Remote Working Decision-making 52

Hubspot Sales

MAY 25, 2020

For instance, consider going for mid-tier decision-makers, rather than continually trying to communicate with busy business owners. Make the Most of Your Data. For instance, in 2020 we have seen many areas implementing stay-at-home orders. This meant people could no longer visit their office sites to work with their teams.

Digitalization 109

Digitalization CRM B2B Software 109

SalesGlobe

MARCH 2, 2022

Ah, the love hate relationship with remote work. Mark Donnolo Now, I’ve always loved to work. So I’ve never had a hate relationship with work unless it was that at sailboat factory that I used to work for when I was a teenager. Mark Donnolo Yeah, you know, I’ve always loved work, Michelle.

Remote Working 52

Remote Working Sales Innovation e-Learning 52

Zendesk

FEBRUARY 11, 2021

The shift to remote working wasn’t the only notable workplace development in 2020. The Zendesk Customer Experience Trends 2021 report found that 75 percent of decision-makers are increasing their investment in offering multiple channels, and 64 percent of customers have tried a new way to get in touch with customer service.

Digitalization 52

Digitalization Customer Experience Communication Remote Working 52

SBI

SEPTEMBER 25, 2020

SAN FRANCISCO – September 24, 2020. data from the Weekly Briefing, the mentions of burnout on sales calls is up 26% since the end of Q1 , when most businesses transitioned to remote work due to the pandemic. Chorus has seen immense growth in 2019 and 2020. Chorus.ai , the No. According to Chorus.ai

Remote Working 27

Remote Working Decision-making Customer Success Innovation 27

Zendesk

AUGUST 10, 2021

In fact, the Zendesk Customer Experience Trends Report found that ecommerce sales increased by 30 percent in 2020. The pipeline gives account executives a list of pre-screened potential buyers to connect with, in hopes they’ll make a purchase down the road. Good prospecting isn’t just about working down a list of names to cold contact.

Sales 52

Sales Digitalization Media Software 52

Red Star Kim

OCTOBER 13, 2023

These are not aligned to professional services marketing. They focus on marketing rather than business development. A New Approach to Writing Job Descriptions (hbr.org)) Then it was over to the delegates – split into two teams to consider what current and future competencies they felt were important.

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

AchieveIt

MAY 4, 2023

Before the pandemic, only 8% of workers worked remotely. This skyrocketed to 70% in Q2 of 2020. workforce is still working remotely, while 53% have hybrid working arrangements. Architects make high-level decisions Architects identify the focus areas for the organization.

Remote Working 52

Remote Working Decision-making Stakeholders Financial Services 52

Insightly

JUNE 3, 2022

Even in the best of times, attrition makes it difficult for sales teams to operate effectively. Develop clear messaging about your company’s culture, your mission, and your products—and show how you’re making a difference in the world. How to make it work for you. Challenge #4: Remote work limits expansion opportunities.

B2B 98

B2B Value Proposition Decision-making Sales 98

Planview

JANUARY 31, 2023

But you don’t need to be making split-second shots in the dark. Gathering as much information as possible about your products, as well as vital intel on market demand and consumer behavior, and being able to analyze and report it quickly empowers you to make data-driven decisions without wasting valuable time.

Stakeholders 59

Stakeholders Prioritization Decision-making Innovation 59

Zendesk

APRIL 15, 2022

And what do best practices look like as we make the transition back to cubicles and swivel chairs? Over 50 percent of decision-makers prefer to be contacted over the phone. The best day to make contact with potential clients is Thursday, with Wednesday close behind. What’s important to know? Cold calling sales stats.

Sales 52

Sales Sales Technology CRM Remote Working 52

Insightly

MAY 28, 2021

Insightly CEO Anthony Smith shares a few must-reads for entrepreneurs in 2020. Make a list of your career goals outside of a certain job title or salary bracket. Oftentimes, this decision is made for you. They will make different hires at different times. If you’re a marketer working in-house, you have more flexibility.

Marketing 52

Marketing Digital Transformation Remote Working Decision-making 52

SmartKarrot

FEBRUARY 16, 2022

The world of SaaS has simplified software creation and distribution making access easier than before. Knowing these trends will help you gain a competitive advantage and stay ahead of the pack in your business decisions. Known for his innovative writing style, Alex is credited for making Groove a successful company.

Co-Creation 10

Co-Creation Investors Computers and Electronics Finance 10

Insightly

MAY 28, 2021

Make a list of your career goals outside of a certain job title or salary bracket. Oftentimes, this decision is made for you. They will make different hires at different times. This is a crucial decision when deciding whether to take a promotion at your current company, or fill a role at a new company.

Marketing 98

Marketing Decision-making Media Management 98

Zendesk

AUGUST 11, 2021

Enterprise companies saw customer requests over WhatsApp grow by 284 percent in 2020. Enterprise companies saw customer requests over WhatsApp alone grow by 284 percent in 2020. This makes it hard to scale existing resources, increases cost per contact, and slows down first resolution time. Meet customers where they are.

Digitalization 64

Digitalization Customer Experience Decision-making Healthcare 64

Zendesk

APRIL 12, 2021

Job seekers in customer service roles want to know that the work they do makes people happy. Cultivating the right organizational culture is critical for attracting the right employees, and making that culture customer-centric is critical for keeping buyers happy and employees engaged. Why is being customer-centered important?

Logistics 98

Logistics Decision-making Customer Experience Organization 98

Zendesk

DECEMBER 1, 2020

Thus, the shift to remote work resulting from COVID-19 is a driver in the direction business was already headed. “We People may not be able to change the change, but if you can make them feel like their voices are heard by addressing their concerns, it helps them move along with transformation,” said Otto. “If

Digital Transformation 98

Digital Transformation Digitalization Customer Experience Supply Chain 98

PandaDoc

APRIL 3, 2023

Closing more sales makes for a more successful business, but how can you figure out what kinds of sales suit your company best? Whether you favor inside or outside sales can have a large effect on your sales proposals and goals, making it important to understand and consider both. Although, this isn’t always the case.

Sales 52

Sales Decision-making Client Relationships Software 52

Showpad

JUNE 14, 2021

70% of B2B decision-makers say they are open to making new purchases over $50,000 in a fully self-serve or remote fashion, and 27% would spend more than $500,000.*. Old school personal relationship selling no longer works. Tadaam, a cable broadband service provider, tuned into the effects of remote working.

Meetings 59

Meetings B2C Stakeholders B2B 59

SalesGlobe

DECEMBER 15, 2022

And that’s one thing that’s amazing is how we look at things kind of like, well, this is the way it’s going to be is kind of like remote work and hybrid work. And that people that are well-suited for those jobs will probably also be the best suited for how that job works. Mark Donnolo. Michelle Seger.

Sales 52

Sales Remote Working Value Proposition Decision-making 52

Zendesk

MARCH 23, 2021

All the tech equipment you might normally picture crammed into an office IT closet—servers, databases, RAM, and software—are delivered remotely over the internet instead. At a time when customer service teams are embracing remote work, it just doesn’t make sense to have software based in a single physical location.

Internet 52

Internet Leadership Software Software 52

Zendesk

FEBRUARY 1, 2021

In a 2020 Porter Novelli survey , 88 percent of employees said it’s not acceptable anymore for businesses to only make money without also positively impacting society. Instead of making one-time donations, these companies strive to form close, lasting relationships with the nonprofits they support that are genuinely meaningful.

Decision-making 52

Decision-making Profitability Suppliers Software 52

PandaDoc

MARCH 20, 2020

If you’re like us, then you’re probably pretty tired of scrolling through social media only to see infographics on flattening contamination curves or listicles on how to improve your remote work strategy. An ROI calculator can help make this point. Start using an ROI calculator and success KPIs to make a business case.

Sales 52

Sales Decision-making Leadership Sales Training 52