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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

MARCH 8, 2022

Caroline was also named one of the Top 100 Customer Success Strategists for 2020-2021. Diana also co-created the ‘Open Book of Customer Success,’ a free workspace with all the resources to help Customer Success professionals. She is the co-founder of ePesos, which required her to build the Customer Success team from scratch.

Customer Success 21
Customer Success Co-Creation Customer Experience Leadership 21
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Artificial Intelligence and the Augmented SAM

Mercuri International

MAY 23, 2023

Review, predict & adapt SAMs often struggle to update their account plans with useful information and best practices gathered, which could be used as inputs to guide account development and to forecast the notoriously difficult development of larger accounts. Selection and deselection of strategic accounts.

Artificial Intelligence 52
Artificial Intelligence Value Proposition Account Management Co-Creation 52
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