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How to Do SaaS Competitive Analysis: The 2021 Guide

SmartKarrot

Start with founding date, revenue, funding, employee count, account growth, etc. Check for mergers or acquisition history to know the way it is moving. Dive deep into their customer acquisition strategy , sales and go-to-market strategy. Understand competitor sales tactics, value propositions, design.

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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

Caroline was also named one of the Top 100 Customer Success Strategists for 2020-2021. She is a growth leader who passionately follows the human-first approach. An advocate for inclusion and diversity, Dana is proficient in scaling businesses with the help of customer acquisition and retention. Catherine Blackmore. Daphne Lopes.

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An agency leader’s guide to account management, with David C Baker

Account Management Skills

Now if you are an account manager, and you want to raise your value, increase your confidence, improve your consultancy skills, and grow your existing accounts, then come and join me at the Account Accelerator Programme. The next one starts on 15th April. I’ll see you on the next episode. That’s really good.