ACT

MARCH 21, 2023

These created roadblocks to service delivery and resource utilisation and, in turn, affected customer experience. Tech innovations are also making it possible for customers to address many of their needs themselves. Similarly, it can use artificial intelligence -powered chatbots like ChatGPT to develop web content.

Digital Transformation 52

Digital Transformation Remote Working Artificial Intelligence Client Relationships 52

Strategic Communications

JANUARY 12, 2021

There is some interesting consistency in what marketing experts are seeing in the trends and technologies likely to impact their lines of business in 2020 and 2021. Topping the list are the increasing use of chatbots, a focus on voice search engine optimization (VSEO) and technologies augmented with artificial intelligence (AI).

Artificial Intelligence 59

Artificial Intelligence Marketing e-Learning Advertising 59

SmartKarrot

SEPTEMBER 25, 2020

Customer success connects with your customer and maximizes the value of your business. Did you know that over 86% of the buyers are willing to pay more for great customer experience? In fact, a Walker study found that by the end of 2020, customer experience will overtake price and product as the key brand differentiator.

Customer Success 8

Customer Success Artificial Intelligence Customer Experience Digital Transformation 8

SmartKarrot

SEPTEMBER 25, 2020

Customer success connects with your customer and maximizes the value of your business. Did you know that over 86% of the buyers are willing to pay more for great customer experience? In fact, a Walker study found that by the end of 2020, customer experience will overtake price and product as the key brand differentiator.

Customer Success 8

Customer Success Artificial Intelligence Customer Experience Digital Transformation 8