Remove 2021 Remove Finance Remove Innovation Remove Shareholders
article thumbnail

How BrewDog Successfully Delivered a Customer-Centric Approach During Uncertain Times

Freshworks

The Freshworks partnership with BrewDog is a successful example of what CX should look like in 2021. Owners James Watt and Martin Dickie created Equity for Punks, a financing model that gave shareholders discounts and other perks. In our interview, Emma DeSena explains that these aren’t your average shareholders.

article thumbnail

9 ways to improve strategic effectiveness

Shapecast

17th February 2021. If the leadership team, non-executive team, shareholders and investors, etc do not agree on where the ship is sailing, the journey becomes much more difficult once you start executing. To successfully achieve business objectives, both the strategic planning and the strategy execution phases have to be successful.

article thumbnail

Best CRM For Financial Services – Finance CRM

Apptivo

The development of financial services owing to the innovation in technology has created a competitive ecosystem where businesses aim at catering the best software for financial advisors to their teams. To achieve this, one of the emerging trends in financial services is Finance CRM. Here, finance industry. Activity Tracking.