SmartKarrot

JANUARY 5, 2022

Thanks to the untiring zeal of its passionate community, Customer Success has grown to become the phenomenal force that it is today. Here’s our Top 50 Customer Success Influencers list for 2022 celebrating the inspiring visionaries and trailblazers who are helping shape the field and its future evolution. Lincoln Murphy.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

Zendesk

JULY 13, 2022

Collectively, workers are calling BS on “the way it’s always been done” in favor of flexible work and healthier work-life boundaries. In the future of work, employees are your most important stakeholders. — Morning Brew (@MorningBrew) July 5, 2022. Why is employee experience important?

Future of Work 98

Future of Work Onboarding Prioritization Insurance 98

Zendesk

MARCH 24, 2023

Despite the challenges, the manufacturing industry continued to grow in 2022. And even before goods go into full production, AI can help train robots to work more efficiently—a process that BMW innovated with NVIDIA through its virtual factory. Yet as with everything discussed so far, CX too is ripe for AI innovation.

Supply Chain 98

Supply Chain Manufacturing Shareholders Logistics 98

SmartKarrot

AUGUST 11, 2022

The future of work and business is changing rapidly, and to stay ahead of the competition, leveling up will help you find gaps and streamline processes to maximize results. Digital transformation continues to introduce innovative solutions to level up your business and automation can free up your time to focus on what’s new.

Media 10

Media Decision-making Customer Success Digital Transformation 10