Zendesk

OCTOBER 9, 2023

According to the Zendesk Customer Experience Trends Report 2023 , 73 percent of consumers expect more interactions with AI in their daily lives and believe it will improve customer service quality. As AI becomes more prominent in products, services, and everyday life, organizations should establish policies to ensure they use AI properly.

Computers and Electronics 52

Computers and Electronics Artificial Intelligence Prioritization Customer Experience 52

Envisio

AUGUST 14, 2023

This data could include surveys, reports, existing databases, national datasets, or information collected from various departments within your local government organization. Despite its squishiness, local government organizations should be able to consistently measure community trust over time through a set of proxy measures.

Government 52

Government Energy and Utilities Cybersecurity Insurance 52

Apptivo

OCTOBER 11, 2023

In 2023, a new set of tools emerged as game-changers. Security measures With increasing cybersecurity threats, it’s essential that your chosen software has robust security protocols to protect sensitive customer and company data. The OKR method aligns the length and breadth of the organization with shared priorities.

Software 52

Software Software Sales CRM 52