Zendesk
OCTOBER 2, 2023
This year marks the 20th anniversary of Cybersecurity Awareness Month. A lot has happened since government and industry first came together to raise awareness about cybersecurity. Fun fact: More than 80 zero-day exploits were detected by Mandiant Threat Intelligence in 2021, an all-time high for the cybersecurity industry.
Zendesk
JANUARY 18, 2024
83% of CX leaders say data protection and cybersecurity are top priorities in their customer service strategies. From identity theft to software vulnerabilities, here are six data privacy concerns your organization should know about. This also applies to your organization’s cybersecurity.
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Agile CRM
DECEMBER 16, 2022
15 Best PPC Management Softwares in 2023. Multiple Ad Groups: Organize keywords that are frequently used in ad campaigns and divide ad groups into the various product or service types you sell. Ad group creation: Create ad groups to organize different types of ads based on specific keywords and performance goals.
Apptivo
APRIL 17, 2023
To wrap up In the last several years there has been a rise in the overall digitization of working and living, which has led to a rise in cybersecurity issues as well. Any organization operating in the contemporary era, regardless of its size, is facing significant cyber-threat risk. How can customer data protection be done?
MDI Training
SEPTEMBER 29, 2023
In order to successfully deploy artificial intelligence (AI) in their area of responsibility, a leader should have several skills and attributes : Strategic vision : the ability to develop and communicate a clear vision and strategy for the use of AI in the organization. These could be tasks with high data content or routine tasks.
OnStrategyHQ
MARCH 26, 2024
Artificial Intelligence (AI) is the hottest topic in 2024, just as in 2023, and will most likely continue to be in 2025 and beyond. So, what does that mean for your organization? The transformative power of AI for business is a tangible reality for organizations and companies to multiply their mission and gain a competitive edge.
Zendesk
OCTOBER 9, 2023
According to the Zendesk Customer Experience Trends Report 2023 , 73 percent of consumers expect more interactions with AI in their daily lives and believe it will improve customer service quality. As AI becomes more prominent in products, services, and everyday life, organizations should establish policies to ensure they use AI properly.
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