Zendesk

FEBRUARY 12, 2024

The Modern Customer Podcast Listen here Best for: Understanding modern customer behavior The Modern Customer Podcast offers a deep dive into the evolving behaviors, needs, and expectations of today’s customers. The post Top 35 customer service and support podcasts for 2024 appeared first on Zendesk.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

Red Star Kim

NOVEMBER 13, 2023

Who is your customer? What does your customer value? The next Private Client seminar is on 16 th May 2024 Selected delegate poll results How many partners in your private client team? What results do you seek? What is your plan? 75% 6 – 10 partners 25% 2 – 5 partners How many offices do you have private client services?

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

SmartKarrot

FEBRUARY 6, 2024

Introduction Customer success evolves every day, and it is advantageous to stay ahead of the curve. As a Customer Success leader in 2024, navigating the dynamic realm of customer satisfaction requires embracing innovative technologies.

Customer Success 10

Customer Success Artificial Intelligence Onboarding Decision-making 10

Zendesk

FEBRUARY 29, 2024

This can lead to a better CX and improved customer loyalty. If it stays consistent—or even reduces—that tells you your customers value your new approach. Increased revenue: You can improve your processes by understanding why customers leave. This can reduce the cost of customer acquisition and increase long-term revenue.

Artificial Intelligence 52

Artificial Intelligence Customer Experience Acquisition Onboarding 52