Insightly

MARCH 11, 2024

So, here are the top CRM trends for 2024. Artificial Intelligence (AI) Of course AI tops the list of 2024 CRM trends. There has been an upward tick of CRM integrations with IoT tech to make life a little easier. Workflow automation Automation-enabled self-service is another emerging trend in 2024. billion by 2025.

CRM 52

CRM Artificial Intelligence Cybersecurity Internet 52

Zendesk

JANUARY 18, 2024

AI transparency means understanding how artificial intelligence systems make decisions, why they produce specific results, and what data they’re using. It helps us understand the reasons behind AI’s decisions and actions so we can ensure they’re fair and reliable. What is AI transparency?

Artificial Intelligence 52

Artificial Intelligence Decision-making Stakeholders Government 52

Hubspot Sales

AUGUST 30, 2023

So, what can salespeople expect and be prepared for in 2024? AI recognizes facial impressions and drives emotion-based decisions The market size for facial recognition software was valued at USD 4.35 I think the biggest AI trend we’ll see in the next couple of years is the ability for AI to make emotion-based decisions.

Decision-making 91

Decision-making Sales Profitability Artificial Intelligence 91

Hubspot Sales

JULY 13, 2023

Table of Contents The Top 8 Concerns About Using AI 6 Tips for Addressing AI Fears The Top 8 Concerns About Using AI Of sales professionals, 57% think that most salespeople will use AI in their roles by 2024, according to HubSpot’s State of AI report. How do you know if AI has made the wrong decision? Set realistic expectations.

Leadership 81

Leadership Sales Cybersecurity Government 81