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10 Non-Sleazy Strategies for Upselling Your Customers [New Data]

Hubspot Sales

Check out these ten strategies for identifying upselling opportunities that are mutually beneficial below to help get you started — before you pass a customer over to a sales rep. 10 Upselling Strategies for 2024 1. You always want to be on the same page with customers about their goals. Do you wish you could?'"

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Private client management and marketing: Business plans, recruitment, assessments and automation (Nov 2023)

Red Star Kim

It was good to meet the private client lawyers – some recently promoted to head of department – for a workshop on “ Managing and growing your private client practice” earlier this month. Who is your customer? What does your customer value? What results do you seek? What is your plan?

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Revenue churn: What it is + how to calculate it

Zendesk

This can lead to a better CX and improved customer loyalty. If it stays consistent—or even reduces—that tells you your customers value your new approach. Increased revenue: You can improve your processes by understanding why customers leave. This can reduce the cost of customer acquisition and increase long-term revenue.