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11 AI Predictions in Sales for the Next Year [Data + Expert Tips]

Hubspot Sales

So, what can salespeople expect and be prepared for in 2024? In 2024, conversational AI will play a huge role in lead qualification. The accelerated adoption of AI-powered sales solutions will undoubtedly whittle down the human element required for sales funnel management.

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Customer data privacy: A CX guide for 2024

Zendesk

So when it comes to managing customer data , prioritizing customer data privacy is mandatory. Plus, proper data management can turn that cardboard box into a steel bank vault, helping ward off anyone looking to exploit your data. Source: Zendesk CX Trends Report 2024. This also applies to your organization’s cybersecurity.

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What is AI transparency? A comprehensive guide

Zendesk

Taking facts and figures from our Zendesk Customer Experience Trends Report 2024 , our beginner’s guide to transparent AI includes the significance of AI transparency and its requirements, regulations, benefits, challenges, best practices, and more. These challenges, however, can be managed and minimized effectively.

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8 Concerns Sales People Have About AI & How Leadership Can Address Them [New Data + Tips]

Hubspot Sales

Table of Contents The Top 8 Concerns About Using AI 6 Tips for Addressing AI Fears The Top 8 Concerns About Using AI Of sales professionals, 57% think that most salespeople will use AI in their roles by 2024, according to HubSpot’s State of AI report. On the other hand, only 6% think that AI is overhyped and useless.

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Top CRM trends

Insightly

The history of customer relationship management spans over five decades and has spurred the continuous evolution of CRM technology. So, here are the top CRM trends for 2024. Artificial Intelligence (AI) Of course AI tops the list of 2024 CRM trends. The global CRM market was valued at $47.79 It’s a lucrative business.

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