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Workforce optimization: The ultimate guide for 2024

Zendesk

MARCH 7, 2024

WFO intertwines performance data, emerging technologies, and coaching to help employees, departments, and businesses operate at peak performance. On one side, a capable workforce is always available to meet consumer demand. The post Workforce optimization: The ultimate guide for 2024 appeared first on Zendesk.

Prioritization 52
Prioritization Profitability Customer Experience Decision-making 52
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What is employee experience management? Best practices + benefits

Zendesk

APRIL 14, 2023

EX managers often work closely with human resource management to cover performance reviews and decide on employee perks. To meet their goals, the EX manager analyzes every stage of the employee lifecycle to see how to enhance processes. They’ll then build informed strategies to meet employee needs and improve workplace culture.

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Management Onboarding Communication Meetings 52
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