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One Size Fits None: An Appeal for Better Leaders

MDI Training

A full year before we plunged into the chaos of the COVID-19 pandemic, Marc Benioff, CEO of Salesforce, made this urgent appeal to his contemporaries at the 2019 Business Roundtable Forum: “The purpose of business now transcends shareholders. In fact, McKinsey calculates that most S&P 500 companies will disappear by 2027.

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Deloitte estimates that by 2027 half of the listed 500 firms will be replaced if they do not adapt to the digital processes and customer success. The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. The customer has more power than before and multiple options at their fingertips.

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Deloitte estimates that by 2027 half of the listed 500 firms will be replaced if they do not adapt to the digital processes and customer success. The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. The customer has more power than before and multiple options at their fingertips.