MDI Training

FEBRUARY 27, 2023

A full year before we plunged into the chaos of the COVID-19 pandemic, Marc Benioff, CEO of Salesforce, made this urgent appeal to his contemporaries at the 2019 Business Roundtable Forum: “The purpose of business now transcends shareholders. In fact, McKinsey calculates that most S&P 500 companies will disappear by 2027.

Leadership 98

Leadership Shareholders Digital Transformation Prioritization 98

SmartKarrot

APRIL 21, 2022

Customer-centric organizations have grown to deliver amazing value and are important to create a truly ‘digital-native’ ethos. Deloitte estimates that by 2027 half of the listed 500 firms will be replaced if they do not adapt to the digital processes and customer success. It needs more than simple customer service.

Digitalization 10

Digitalization Customer Life Cycle Cybersecurity Government 10

SmartKarrot

APRIL 21, 2022

Customer-centric organizations have grown to deliver amazing value and are important to create a truly ‘digital-native’ ethos. Deloitte estimates that by 2027 half of the listed 500 firms will be replaced if they do not adapt to the digital processes and customer success. It needs more than simple customer service.

Digitalization 10

Digitalization Customer Life Cycle Cybersecurity Government 10