Zendesk

APRIL 7, 2021

But, adaptable creatures we are, people took to some of the changes made throughout 2020, getting especially comfortable with digital enhancements to the retail experience: like virtual wine tastings to go with an uptick in wine purchases (no judgement) or pantry items from Michelin-starred restaurants. The Great Compression.

Retail 64

Retail eCommerce Digital Transformation Digitalization 64

ACT

APRIL 13, 2023

They failed to innovate and evolve with changing market dynamics. billion by 2030. For example, they can use it to create human-like presenters for videos or webinars , build realistic voiceovers, and automate content creation for content marketing or digital marketing campaigns. As a result, their competitors left them behind.

Marketing 52

Marketing Artificial Intelligence Advertising Digitalization 52

SmartKarrot

APRIL 17, 2023

Virtual agents: Virtual agents are AI-powered systems designed to simulate human-like interactions in a digital environment. They can be used for a range of tasks, including customer service, sales, and technical support. Monitor customer sentiment and identify potential issues before they become major problems.

Artificial Intelligence 10

Artificial Intelligence Customer Success Prioritization Customer Experience 10