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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

With over 30 years in the industry, Annette is a professional coach, consultant, customer journey mapping facilitator, thought leader, and influencer. Kellie has a proven track record of increasing organizational customer retention, account growth, and building advisor relationships. Annette Franz. Keri Keeling. Rachel Provan.

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How an AM and PM work together in a digital agency, with Kate Vines and Kiorhte Aghoghogbe

Account Management Skills

I have worked in many different kinds of assets of account management, I mean the full spectrum, I have done roles, which have been very hybrid and touched a little bit on project delivery and account management. The AM role for me, I rely on the account manager to have an eye on the future. Jenny Plant 41:49 Right.