Account Growth, Account Planning and Customer Success

Sales vs. Account Management: What Every Sales Leader Needs to Know

Brooks Group

JANUARY 9, 2025

Once the deal is won, the account manager continues to build a strategic relationship with the customerensuring theyre achieving the highest level of satisfaction and advising them on long-term growth strategies. Account managers keep customer service and customer success top of mind.

Account Management

Account Management Management Sales Acquisition

The Most Comprehensive White Space Analysis Template 2025 for Strategic Key Account Growth

DemandFarm

APRIL 17, 2025

Align Teams Around Expansion Strategy: Give sales, marketing, and customer success a clear view of where to focus efforts. Accelerate Strategic Account Planning: Cut through complexity and make planning faster, clearer, and more data-driven.

Account Growth

Account Growth Account Planning Prioritization Account Management

Account Growth Strategy

ProlifIQ

APRIL 21, 2023

Account Planning Growth Strategy For businesses looking to grow their revenue and achieve their goals, an effective account growth strategy is essential. This strategy involves developing a comprehensive plan to manage and grow the customer accounts that are critical to the business’s success.

Account Growth

Account Growth Account Planning Key Account Management Account Management

The Ultimate Guide to Build a Top Performing Key Account Management Team from Scratch

DemandFarm

NOVEMBER 22, 2024

Insight : Predictive analytics help identify clients who are likely to renew or expand, letting account managers take proactive steps to strengthen these accounts before renewal cycles. This collaborative approach drives timely adjustments and bespoke solutions, aligning company offerings with client growth strategies.

Key Account Management

Key Account Management Account Management Management Stakeholders

Breaking Free: Why Key Account Management Must Escape Your CRM’s Gravity

DemandFarm

MARCH 31, 2025

The One-Door Problem: A Narrow, Internalized View of the Market Yet, CRM-native KAM assumes that key account intelligence is a closed-loop systemone that begins and ends with internal sales data. Key account growth is driven by external forces: Market shifts that redefine customer needs. The reality is far more complex.

Key Account Management

Key Account Management Account Management Management CRM

Why AI in Key Account Management Is Useless Unless…

DemandFarm

MAY 14, 2025

Strategic account growth depends on trust built over years, understanding of internal power structures, shared institutional history, and relationship intelligence that often isnt written down. Losing one key account can mean stalled product adoption, delayed expansion, or reputational damage in the C-suite. You lose momentum.

Key Account Management

Key Account Management Account Management Management Account Growth

Account Management vs Customer Success Explained

Arpedio

JANUARY 5, 2024

At the heart of every thriving enterprise lies a keen focus on business relationship optimization , a task achieved through strategic roles that many might find overlapping—Account Management and Customer Success. Principles Behind Customer Success Strategies Customer success strategies are built on a proactive engagement model.

Account Management

Account Management Customer Success Management Energy and Utilities

Best QBR Apps for Salesforce in 2025

DemandFarm

MAY 9, 2025

Internal Collaboration QBR/EBR tools often serve as a workspace for multiple team members to collaborate on an accounts strategy. Sales reps, customer success managers, and even product or support can contribute updates to the tool leading up to the review. If youre a very small business, it could be overkill for your needs.

Account Planning

Account Planning Software Software CRM

Mar 07 – Customer Success Jobs

SmartKarrot

MARCH 7, 2022

Role: Director, Customer Success Location: Remote, New York, NY, US Organization: Urbint As a Director of Customer Success, you will own the ultimate success of Urbint’s customer base; this includes seamless customer onboarding, project success, retention, and renewal.

Customer Success

Customer Success Account Growth Onboarding Account Planning

How to systemise account management in your agency, with Alex Raymond

Account Management Skills

AUGUST 24, 2021

A reminder also that my next Account Accelerator programme starts on 23rd of September. This is a transformational programme for agency account managers and account directors to take your agency from unpredictable project revenue to more predictable account growth. So some of that is customer information.

Account Management

Account Management Management Account Planning Co-Creation

Nov 17 – Customer Success Jobs

SmartKarrot

NOVEMBER 17, 2022

Role: Head of Customer Success Location: Remote, United States Organization: Voxie As a Head of Customer Success, you will mentor and inspire a team of high-performing Customer Success Managers. Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth.

Customer Success

Customer Success Account Growth Customer Experience Account Planning

Feb 01 – Customer Success Jobs

SmartKarrot

FEBRUARY 1, 2022

Role: VP of Customer Success Location: Remote, New York, United States Organization: Teampay As a VP of Customer Success, you will coach the team on strategies for building trusted advisor relationships. Oversee customer onboarding, strategic business reviews, success plans, contract renewals and upsell opportunities.

Customer Success

Customer Success Onboarding Account Planning Healthcare

Nov 09 – Customer Success Jobs

SmartKarrot

NOVEMBER 9, 2021

Role: Vice President of Customer Success Location: Palo Alto, CA, US (Hybrid) Organization: Spin Technology As a Vice President of Customer Success, you will lead the CSM team in driving user adoption, technical success, and long-term partnership with the customers.

Customer Success

Customer Success Account Planning Stakeholders Media

Strategic Account Management

ProlifIQ

JUNE 21, 2023

Account managers are tasked with managing these accounts, serving as the main point of contact, and ensuring that the customers achieve the outcomes that they purchased your tool or service for. This alignment helps in driving sustainable growth and ensuring the overall success of the strategic account management program.

Account Management

Account Management Management Account Planning Stakeholders

Dec 17 – Customer Success Jobs

SmartKarrot

DECEMBER 17, 2021

Role: Director of Customer Success Location: Salt Lake City Metropolitan Area, US (On-site) Organization: IsoTalent As a Director of Customer Success, you will develop and utilize an effective framework for measuring customer success, to monitor and proactively respond to customer needs.

Customer Success

Customer Success Onboarding Account Growth Account Planning

Nov 24 – Customer Success Jobs

SmartKarrot

NOVEMBER 24, 2021

Role: Vice President, Customer Success Location: Alpharetta, GA, US (On-site) Organization: Global Payments Inc. As a Vice President of Customer Success, you will be responsible for building and sustaining the strategic relationship with our customers and the revenue.

Customer Success

Customer Success Account Management Leadership Account Growth

Jan 27 – Customer Success Jobs

SmartKarrot

JANUARY 27, 2022

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Fathom As a Head of Customer Success, you will manage and monitor the client-side of the implementation process, delivering best-in-class client service and meeting every milestone. Provide reporting on account progress and forecasts.

Customer Success

Customer Success Stakeholders Account Growth Facilitation

How to Build a Land and Expand Strategy

ProlifIQ

AUGUST 17, 2023

Introduction: In the dynamic landscape of B2B sales, adopting innovative strategies is essential for sustained growth and profitability. One such strategy gaining popularity among sales and customer success leaders is the “land and expand” approach.

Acquisition

Acquisition Stakeholders Customer Success Profitability

Apr 07 – Customer Success Jobs

SmartKarrot

APRIL 7, 2023

Own customer success, encompassing acquisition, use of the product, and retention. Operational account planning, including capacity planning and account segmentation. The staff should be coached, mentored, and guided in building consultative and problem-solving account skills.

Customer Success

Customer Success Value Proposition Acquisition Account Growth

Apr 07 – Customer Success Jobs

SmartKarrot

APRIL 7, 2023

Own customer success, encompassing acquisition, use of the product, and retention. Operational account planning, including capacity planning and account segmentation. The staff should be coached, mentored, and guided in building consultative and problem-solving account skills.

Customer Success

Customer Success Value Proposition Acquisition Account Growth

Sep 03 – Customer Success Jobs

SmartKarrot

SEPTEMBER 3, 2021

Role: Senior Customer Success Manager Location: Remote, Salt Lake City, UT, US Organization: Axon As a Senior Customer Success Manager, you will engage with your customers through regular calls, business reviews, and daily needs. Learn and share industry best practices in order to solve customer needs.

Customer Success

Customer Success Onboarding Account Growth Client Relationships

3 Ways to Grow Your Existing Accounts Today

ProlifIQ

JANUARY 27, 2022

That means not only talking with your contacts regularly but paying close attention to the ebbs and flows within the account that they’re revealing to you (or hinting at). . Your key account planning platform is the best place to record and analyze this customer journey data.

Account Planning

Account Planning Stakeholders B2B Key Account Management

Jul 21 – Customer Success Jobs

SmartKarrot

JULY 21, 2020

Role: Senior Customer Success Manager Location: Atlanta, US Organization: Alfresco CSM plays a key role in creating a centre of excellence around the client experience that ensures strong client relationships and retention. Drive Customer Success, retention, foster account growth and promote advocacy within your customer base.

Customer Success

Customer Success Client Relationships Onboarding Account Growth

Nov 25 – Customer Success Jobs

SmartKarrot

NOVEMBER 25, 2020

Director, Customer Success Location: Denver, Colorado, United States Organization: Convercent As a Sr. Director of Customer Success, you will be responsible for developing the Customer Success Management team and associated practices to exceed revenue objectives from the customer base.

Customer Success

Customer Success Onboarding Stakeholders Account Growth

From Strategy to Execution: How Leaders Are Winning With Account-Based Selling

Arpedio

FEBRUARY 17, 2025

The shift to an account-based sales model enabled them to: Focus on high-value accounts while maintaining service quality. Implement a dynamic, real-time account planning system within Salesforce using ARPEDIO, bringing structure to decision-making while remaining flexible to client needs.

Account Planning

Account Planning Prioritization Leadership Decision-making

Strategic Accounts Today

Sales vs. Account Management: What Every Sales Leader Needs to Know

The Most Comprehensive White Space Analysis Template 2025 for Strategic Key Account Growth

Trending Sources

Account Growth Strategy

The Ultimate Guide to Build a Top Performing Key Account Management Team from Scratch

Breaking Free: Why Key Account Management Must Escape Your CRM’s Gravity

Why AI in Key Account Management Is Useless Unless…

Account Management vs Customer Success Explained

Best QBR Apps for Salesforce in 2025

Mar 07 – Customer Success Jobs

How to systemise account management in your agency, with Alex Raymond

Nov 17 – Customer Success Jobs

Feb 01 – Customer Success Jobs

Nov 09 – Customer Success Jobs

Strategic Account Management

Dec 17 – Customer Success Jobs

Nov 24 – Customer Success Jobs

Jan 27 – Customer Success Jobs

How to Build a Land and Expand Strategy

Apr 07 – Customer Success Jobs

Apr 07 – Customer Success Jobs

Sep 03 – Customer Success Jobs

3 Ways to Grow Your Existing Accounts Today

Jul 21 – Customer Success Jobs

Nov 25 – Customer Success Jobs

From Strategy to Execution: How Leaders Are Winning With Account-Based Selling

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