Account Growth Account Planning Meetings Onboarding 
Arpedio
JANUARY 5, 2024
Key Responsibilities of Account Managers Account managers are entrusted with a variety of responsibilities that collectively aim to fortify the client-agency relationship. Advocacy efforts also play a crucial role, as they transform satisfied users into ambassadors for the service, thus helping to foster organic growth and retention.
SmartKarrot
MARCH 7, 2022
Role: Director, Customer Success Location: Remote, New York, NY, US Organization: Urbint As a Director of Customer Success, you will own the ultimate success of Urbint’s customer base; this includes seamless customer onboarding, project success, retention, and renewal. Account growth: identify areas for growth within existing accounts.
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SmartKarrot
FEBRUARY 1, 2022
Oversee customer onboarding, strategic business reviews, success plans, contract renewals and upsell opportunities. Own metrics related to the successful onboarding, retention, and growth of Teampay customers. Being the main point of contact between the company and your portfolio of named accounts.
SmartKarrot
DECEMBER 17, 2021
Oversee the creation and direction of training materials that can be used to supplement customer onboarding and ongoing customer support. Provide feedback and input to the product teams to help guide the development to meet current customer needs. Identify opportunities for account growth within your managed accounts.
SmartKarrot
SEPTEMBER 3, 2021
Execute the onboarding and implementation of customer data, while ensuring milestones and timelines are achieved. Proactively address gaps in product adoption and work with customers in order to achieve account health. Work with customers to discover and understand their needs to help them develop a tailored Restocq onboarding process.
Account Management Skills
AUGUST 24, 2021
A reminder also that my next Account Accelerator programme starts on 23rd of September. This is a transformational programme for agency account managers and account directors to take your agency from unpredictable project revenue to more predictable account growth. And are we helping them to meet them?
SmartKarrot
JANUARY 27, 2022
Role: Head of Customer Success Location: San Francisco, CA, US Organization: Fathom As a Head of Customer Success, you will manage and monitor the client-side of the implementation process, delivering best-in-class client service and meeting every milestone. Identify opportunities for account growth within your managed accounts.
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