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25 Problems That Stop Key Account Managers From Doing Their Job

Account Manager Tips

25 problems that stop key account managers from doing their job Favourite books about problem solving Coming up: How to Build a Successful Executive Sponsorship Program Just for fun: #GorgeousGrandma Day In other news Quote of the week. Key account management is a role that requires both sales skills and strategic thinking.

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B2B Revenue and the (Ir)relevance of the Funnel

DemandFarm

Since customer acquisition has changed within the B2B sphere, the sales funnel is a bit outdated. This stream is also the biggest contributor for the account growth. Specialized Key Account Management tools like DemandFarm come in handy to identify whitespaces and harness key relationships.

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Help! How Do I Tell Clients About a Price Increase?

Account Manager Tips

Is there anything worse a key account manager has to do than tell clients about a price increase? With customer acquisition costs rising it's important you do what you can to salvage the relationship and convince them to stay. You're between a rock and hard place. Now what? . Idea in brief.

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3 Ways to Grow Your Existing Accounts Today

ProlifIQ

Key hires and personnel changes, particularly in leadership positions. mergers, acquisitions, downsizing, expansion). That means not only talking with your contacts regularly but paying close attention to the ebbs and flows within the account that they’re revealing to you (or hinting at). . Buying timelines.

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5 Great Account Manager Training Online Resources

SmartKarrot

Around 88% of the account managers believe that providing above-and-beyond customer services is the surest way to drive growth, but it isn’t. . Key Account Management Training by RAIN Group . Account managers face a very common dilemma – choose between customer acquisition and customer retention.

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How to systemise account management in your agency, with Alex Raymond

Account Management Skills

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. Kapta is a key account management platform. And Kapta is a key account management platform.