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Mar 10 – Customer Success Jobs

SmartKarrot

Inspire customer experience across the company – Create a company-wide culture of customer experience. Manage customer success activities. Measure effectiveness of customer success. Reduce churn and drive new business growth through innovative practice and metrics-driven strategy.

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Strategic Account Management

ProlifIQ

Account managers are tasked with managing these accounts, serving as the main point of contact, and ensuring that the customers achieve the outcomes that they purchased your tool or service for. A defined process ensures consistent value delivery and proactive account management.

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Jan 06 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Remote, United States Organization: CompareNetworks, Inc. As a Director of Customer Success, you will manage a team of coordinators to ensure they are ensuring top-notch customer service while meeting company-specific targets for revenue recognition and renewals.

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How to Build a Land and Expand Strategy

ProlifIQ

Introduction: In the dynamic landscape of B2B sales, adopting innovative strategies is essential for sustained growth and profitability. One such strategy gaining popularity among sales and customer success leaders is the “land and expand” approach.

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How to Design and Track a Customer Account Journey for B2B?

SmartKarrot

How to design and track a customer account journey for B2B enterprises? Let us look at the various steps to design and track a customer account journey for B2B enterprises. Advantages when you affiliate with SmartKarrot Customer Success Platform ). Have a Team Committed to Customer Success.

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