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Mar 24 – Customer Success Jobs

SmartKarrot

Maintain a balanced proactive/reactive relationship with your assigned accounts. Expand Impact.com’s presence in the client organizations by developing relationships and facilitating strategic review sessions with senior-level people that have decision-making authority.

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Mar 15 – Customer Success Jobs

SmartKarrot

Facilitate new customer account creation and signups (hundreds >> thousands of individuals). Identifying upselling opportunities and being responsible for account growth. Educate clients on how existing and new product features and functionality work, and how they can contribute to their business growth.

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6 Primary Challenges That Key Account Managers Face

SmartKarrot

By addressing three crucial problems—misguided key account selection, overworked key account managers , and resource waste—CSOs can buck this trend. . Chief sales officers (CSOs) frequently increase the resources they devote to their biggest accounts to accelerate key account growth. Concluding Thoughts .

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6 Primary Challenges That Key Account Managers Face

SmartKarrot

By addressing three crucial problems—misguided key account selection, overworked key account managers , and resource waste—CSOs can buck this trend. . Chief sales officers (CSOs) frequently increase the resources they devote to their biggest accounts to accelerate key account growth. Concluding Thoughts .

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Jan 06 – Customer Success Jobs

SmartKarrot

As a Director of Customer Success, you will manage a team of coordinators to ensure they are ensuring top-notch customer service while meeting company-specific targets for revenue recognition and renewals. Meet quarterly goals to support corporate initiatives. Increase renewal rates and reduce churn.