Account Growth Facilitation Organization Stakeholders 
SmartKarrot
OCTOBER 3, 2023
This helps in keeping relevant stakeholders informed without having to ask for data and progress, thus improving the quality of customer interactions. Playbooks can be created for any business scenarios, but for the sake of brevity, we will take the example of three critical ones: customer onboarding, issue resolution and, account growth.
SmartKarrot
APRIL 11, 2023
Role: Head of Customer Success Location: Germany (Remote) Organization: Fyrfeed As a Head of Customer Success, you oversee creating a successful client journey from onboarding through churn and maintaining it over time. You oversee our group of Customer Success and Customer Support Representatives.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
SmartKarrot
APRIL 11, 2023
Role: Head of Customer Success Location: Germany (Remote) Organization: Fyrfeed As a Head of Customer Success, you oversee creating a successful client journey from onboarding through churn and maintaining it over time. You oversee our group of Customer Success and Customer Support Representatives.
SmartKarrot
OCTOBER 12, 2022
Role: Director, Client Success Location: Portsmouth, NH, US (On-site) Organization: Bottomline Technologies As a Director of Client Success, you will lead the CSMs and CSAs to become their client’s trusted advisors; while also strategically developing client, vendor, and internal relationships yourself.
SmartKarrot
FEBRUARY 17, 2022
Role: Customer Success Director, SaaS (Remote) Location: Remote, United States Organization: Talentify.io Work alongside Sales and Product to facilitate discovery calls with strategic partners and clients. Focus on driving product adoption, creating a positive customer experience, and account growth.
SmartKarrot
JANUARY 27, 2022
Role: Head of Customer Success Location: San Francisco, CA, US Organization: Fathom As a Head of Customer Success, you will manage and monitor the client-side of the implementation process, delivering best-in-class client service and meeting every milestone. Build and nurture relationships with key stakeholders to ensure alignment.
SmartKarrot
MARCH 24, 2022
Role: Customer Success Director Location: Remote, New York, United States Organization: impact.com As a Customer Success Director, you will be delivering world-class support to the top clients. Maintain a balanced proactive/reactive relationship with your assigned accounts.
Expert insights. Personalized for you.
19 
Let's personalize your content