ProlifIQ

OCTOBER 4, 2023

Where To Start In the complex world of B2B sales and account management, success hinges on the ability to develop and execute a robust account management strategy. We’ll walk through the key components of building an effective account management strategy that drives revenue, customer retention, and loyalty.

Account Management 52

Account Management Management Account Planning Key Account Management 52

SmartKarrot

FEBRUARY 9, 2023

Role: Head of Customer Success Location: San Francisco, CA, United States Organization: Ikigai As the Head of Customer Success, you’ll manage the onboarding of new clients and ensure a smooth transition from sales. Present consumer voices internally accurately, raising them as necessary.

Customer Success 19

Customer Success Onboarding Customer Experience Finance 19

SmartKarrot

JULY 8, 2022

Take the lead on the US customer portfolio and services operations. Manage a portfolio of existing customer relationships within the US. Onboard, train, and partner with customers. Build out and maintain a collaborative account strategy for your customer portfolio. Apply here: [link].

Customer Success 19

Customer Success Insurance Onboarding Government 19

SmartKarrot

APRIL 21, 2023

Work together with internal cross-functional teams to enhance the whole customer experience, including product management, sales, and marketing. Client Success Manager integrates product expertise and client input as a bridge between service and sales. Onboarding, ongoing training, and support for customers.

Customer Success 19

Customer Success Account Strategy Stakeholders Onboarding 19

SmartKarrot

MAY 17, 2022

Role: Director of Customer Success Location: Remote, United States Organization: Timescale As a Director of Customer Success, you will identify and implement strategic and tactical methods that constantly improve customer experience. Delivering impactful and insightful QBR sessions with your key accounts.

Customer Success 19

Customer Success Key Account Management Stakeholders Negotiation 19

SmartKarrot

AUGUST 10, 2021

Partner with the executive leadership team to develop and execute account engagement, retention, and growth strategies. Be a thought leader in developing and executing on Customer Success and Account Management best practices that can be used across the organization.

Customer Success 17

Customer Success Onboarding Account Strategy Prioritization 17

SmartKarrot

JULY 1, 2020

This role will work together with the other members of the Professional Services team as well as Account Executives, Account Managers, Sales Engineers, Customer Success Managers and Engagement Managers to execute key account strategies. Ensure successful onboarding and customer success.

Customer Success 10

Customer Success Customer Life Cycle Partnership Management Negotiation 10