SmartKarrot

MAY 30, 2023

You will form close ties with important users and stakeholders in this capacity, manage a number of accounts across EMEA, and develop and carry out growth plans. You have knowledge of business continuity, crisis management, and incident management, as well as risk and compliance. Close deals after negotiation.

Customer Success 19

Customer Success Emotional Intelligence Stakeholders Negotiation 19

SmartKarrot

FEBRUARY 9, 2023

Role: Head of Customer Success Location: San Francisco, CA, United States Organization: Ikigai As the Head of Customer Success, you’ll manage the onboarding of new clients and ensure a smooth transition from sales. Promote a culture and metrics centered on customer satisfaction and responsiveness.

Customer Success 19

Customer Success Onboarding Customer Experience Finance 19

SmartKarrot

MAY 17, 2022

Apply here: [link] Role: Director, Customer Success Location: London, England, United Kingdom Organization: Appian Corporation As a Director of Customer Success, you will devise and execute account strategy including nurturing projects from inception to launch while collaborating with stakeholders and establishing realistic development guidelines.

Customer Success 19

Customer Success Key Account Management Stakeholders Negotiation 19

SmartKarrot

FEBRUARY 17, 2021

Manage a team of technical account managers (TAM) responsible for ensuring the technical goals of customers are met. Director of Customer Success, you will mentor and inspire a team of high-performing Customer Success Managers. Hire and onboard new team members who will quickly become strong individual contributors.

Customer Success 10

Customer Success Value Proposition Stakeholders Onboarding 10

SmartKarrot

JULY 1, 2020

Lead all aspects of deal execution, from business case development to deal structuring and negotiating, with support from team leads. Handle technical conversations with product teams and lead commercial partnership negotiations. Ensure successful onboarding and customer success.

Customer Success 10

Customer Success Customer Life Cycle Partnership Management Negotiation 10