Showpad

OCTOBER 9, 2020

The only way to provide value to the buyer is to be customer obsessed and know your customers deeply. Collecting and documenting customer knowledge can help your reps tailor the buyer experience to each customer. . This disorganization leads to every team thinking differently about the customer. .

Co-Creation 40

Co-Creation Healthcare B2B Customer Knowledge 40

SmartKarrot

JULY 6, 2022

Responsible for renewing and growing existing accounts, working with account executives on account plans and growth strategies Demonstrating mastery of the ever-evolving features and capabilities by working closely with the engineers, and using the products as part of your daily rituals. Focus on customer/client retention.

Customer Success 3

Customer Success Stakeholders Onboarding Government 3

Zendesk

JUNE 28, 2022

Enterprise processes often mean a higher cost of customer acquisition, a longer sales cycle, and a tougher audience for sales pitches. This course includes training on account management, client mapping, relationship development, client retention, bid review, opportunity navigation, competitive positioning, and more.

Sales Training 52

Sales Training B2B Sales Profitability 52

SmartKarrot

DECEMBER 8, 2021

However, if there is an account intelligence tool account managers can get the information. SmartKarrot’s account intelligence feature lets you perform a ton of actions that can help save account manager’s time and money. Improvise on email campaigns/customer journey data .

Management 10

Management Decision-making Customer Success Customer Knowledge 10