Arpedio

FEBRUARY 23, 2024

In today’s fast-paced and ever-evolving business landscape, organizations face a myriad of challenges when it comes to driving revenue growth and maximizing profitability. Revenue Operations (RevOps) is a strategic approach that aims to streamline and optimize the entire revenue generation process within an organization.

Acquisition 52

Acquisition Facilitation Artificial Intelligence Decision-making 52

Arpedio

JANUARY 5, 2023

A QBR, or Quarterly Business Review, is a quarterly (hence the name) check-in with your customer. The purpose is to review the impact of your offerings on your customer’s business and discuss the priorities and goals that lie ahead. What is a Sales Quarterly Business Review? QBRs aren’t limited to customer success.

B2B 52

B2B Account Management Customer Success Performance Review 52

SmartKarrot

JUNE 10, 2021

Role: Director of Customer Success Location: Remote, United States Organization: Inflection As a Director of Customer Success, you will lead, manage and supervise the Customer Success team, including both Customer Success Managers and Customer Success Associates.

Customer Success 10

Customer Success Onboarding Performance Review Prioritization 10

SmartKarrot

JUNE 2, 2021

Role: Director of Customer Success Location: New York, NY, US Organization: Diligent Corporation As a Director of Customer Success, you will lead Customer Success practice for the BoardEffect brand in AMER, EMEA, and APAC regions, with a focus on building strong, trusted customer relationships.

Customer Success 10

Customer Success Onboarding Performance Review Facilitation 10

Arpedio

FEBRUARY 15, 2024

Understanding Mobilizers Mobilizers are pivotal individuals within organizations who possess the authority, influence, and vision to drive significant change and make critical buying decisions. Moreover, Mobilizers exhibit a keen understanding of their organization’s goals, priorities, and challenges.

Stakeholders 52

Stakeholders Decision-making Value Proposition Sales 52

SmartKarrot

JULY 14, 2022

Oversee team culture building and performance management (e.g. team celebrations, PTO calendars, performance review cycles, etc.). Work closely with the VP, Customer Experience to manage the day-to-day and longer-term strategic needs of the CX team. Establish clear client retention goals and KPIs.

Customer Success 3

Customer Success Customer Experience Performance Review Onboarding 3

Showpad

OCTOBER 9, 2020

It’s not only salespeople who drive revenue; it involves services, customer success and marketing teams. On top of selling, retaining customers and strengthening that bond has become equally important.”. To develop Mavs Women’s Agenda to educate, empower and embrace the women in the organization.

Co-Creation 40

Co-Creation Healthcare B2B Customer Knowledge 40