Arpedio

JANUARY 5, 2024

Join us as we explore the essence of Account Management and Customer Success, and how each plays a part in sculpting a company’s legacy in delivering exceptional customer experiences. Client Advocacy: Becoming the client’s voice within the company and ensuring their needs are met with swift action and meaningful solutions.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Arpedio

AUGUST 22, 2023

Now, let’s dive into the best practices of key account management. In the following, we’ll delve into the world of account management best practices , uncovering the strategies and insights that empower professionals to excel in this vital role. A unified approach enhances the client experience and drives overall value.

Key Account Management 52

Key Account Management Account Management Management Onboarding 52

Janek Performance Group: Account Planning

MAY 16, 2022

The best sales leaders create formal, measurable, and repeatable processes to maximize the revenue of their most valuable client relationships. When a company has the capability to grow revenue organically, from their strategic accounts, they can increase market share while lowering their client acquisition costs.

Account Management 52

Account Management Management Acquisition Strategic Thinking 52

Account Management Skills

AUGUST 24, 2021

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. Kapta is a key account management platform. We chatted about: – the importance of having a client development plan.

Account Management 98

Account Management Management Account Planning Co-Creation 98

SmartKarrot

APRIL 15, 2022

Present data, findings, results, and recommendations to leadership. As a Trusted Advisor and Executive Sponsor, develop and maintain long-term relationships with stakeholders at your customers. Plan, schedule and oversee key client communication points. foster collaboration and encourage continuous learning.

Customer Success 19

Customer Success Onboarding Negotiation Leadership 19

SmartKarrot

SEPTEMBER 3, 2021

Proactively address gaps in product adoption and work with customers in order to achieve account health. Be a liaison between external and internal stakeholders. Identify opportunities for account growth and provide technical expertise and support to Revenue to help close expansion opportunities. Manage a group of APS clients.

Customer Success 19

Customer Success Onboarding Account Growth Client Relationships 19

SmartKarrot

OCTOBER 6, 2022

An Account Manager is a professional responsible for building and maintaining healthy client relationships. Account managers also conduct research and present unique solutions to assist customers in gaining tangible business outcomes. Activities of a SaaS Account Manager. Account planning.

Account Management 10

Account Management Management Negotiation Stakeholders 10

SmartKarrot

NOVEMBER 9, 2022

It takes both art and science to handle key accounts. Some aspects of account planning are constructing a sales strategy, developing a consistent technique for gathering background information on important clients, and establishing relationships based on proactive management and support. Let us discuss them –.

Account Planning 10

Account Planning Key Account Management Account Management Client Relationships 10

Arpedio

JUNE 22, 2022

Relationship Mapping, also known as Customer Relationship Mapping, Relationship Management, or Stakeholder Management is a way of mapping B2B relationships between large organizations. It can be a complex task, as large enterprises often involve multiple stakeholders in a buying decision.

Stakeholders 52

Stakeholders Decision-making Sales B2B 52