Arpedio

MARCH 6, 2024

Understanding Account Management In the realm of business, account management stands as a cornerstone function responsible for nurturing and overseeing client relationships. Its primary objective is to cultivate mutually beneficial partnerships with clients or customers, ensuring their needs are met while driving business growth.

Account Management 52

Account Management Management Prioritization Client Relationships 52

Red Star Kim

APRIL 12, 2023

There is a wide spectrum of engagement across the firm What can I do to motivate fee-earners and Client Relationship Partners (CRPs) to communicate better with the M&BD to ensure we are providing clients with the best service? 20% x3 25% x2 40% x4 50% 70% Where is most of your time spent?

Media 130

Media Marketing B2C Stakeholders 130

PandaDoc

MAY 28, 2024

Let’s delve into the pivotal role consultative selling plays in fostering meaningful client relationships and driving long-term business success. Salespeople present custom solutions and not cookie-cutter pitches. What’s important is that the solution presented is useful to the lead. You’ve presented a custom solution.

Sales 52

Sales e-Learning Healthcare Software 52

Red Star Kim

NOVEMBER 18, 2022

So I was disappointed that health issues prevented her from presenting. It was fascinating to hear a procurement expert talking so passionately about the need for strong relationships. He also commented “I want advisers to be my fixers and to blow the socks off my internal stakeholders”. Implement strategy.

Value Proposition 130

Value Proposition Procurement Innovation Leadership 130

Hubspot Sales

SEPTEMBER 26, 2018

Beyond renewals, existing accounts present a great deal of new revenue and partnership opportunities for sales pros who understand their continued role as account manager. Though salespeople already have access to some stakeholders, it’s still crucial to build a plan. Creating alignment involves stakeholder analysis.

Account Management 81

Account Management Management Stakeholders Profitability 81

Arpedio

JANUARY 5, 2024

Understanding the Basics of Account Management The complexities of client relationship management and the nuanced strategies that underpin successful account management are essential knowledge for any professional seeking to navigate the intersection of customer engagement and business growth strategy.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Red Star Kim

SEPTEMBER 26, 2022

An early poll asked about their interest in the modules of the session: 50% were most interested in tactical marketing/communications, 30% in client and referrer management relationship practices and 20% in all aspects (including strategy). 30% something else (comments included integrated marketing campaigns and key client programmes).

Digitalization 147

Digitalization Media Marketing Communication 147

Arpedio

JUNE 22, 2022

Relationship Mapping, also known as Customer Relationship Mapping, Relationship Management, or Stakeholder Management is a way of mapping B2B relationships between large organizations. It can be a complex task, as large enterprises often involve multiple stakeholders in a buying decision.

Stakeholders 52

Stakeholders Decision-making Sales B2B 52

Arpedio

NOVEMBER 17, 2021

This undoubtedly correlates with the fact that the pain points customers are experiencing and asking SAMs to solve have become increasingly complex – even more so following COVID-19 – and the solutions to these challenges depend on both resources, expertise, data, and support from a growing number of stakeholders.

Digital Transformation 52

Digital Transformation Account Management Co-Creation B2B 52

Arpedio

NOVEMBER 17, 2021

This undoubtedly correlates with the fact that the pain points customers are experiencing and asking SAMs to solve have become increasingly complex – even more so following COVID-19 – and the solutions to these challenges depend on both resources, expertise, data, and support from a growing number of stakeholders.

Digital Transformation 52

Digital Transformation Account Management Co-Creation B2B 52

Arpedio

NOVEMBER 17, 2021

This undoubtedly correlates with the fact that the pain points customers are experiencing and asking SAMs to solve have become increasingly complex – even more so following COVID-19 – and the solutions to these challenges depend on both resources, expertise, data, and support from a growing number of stakeholders.

Digital Transformation 52

Digital Transformation Account Management Co-Creation B2B 52

Arpedio

DECEMBER 19, 2023

During account reviews, customer success teams can present data on how well the client is achieving their goals using the company’s products or services. This data-driven approach can highlight areas of improvement and success, facilitating more meaningful discussions between the client and the company. Superior together.

Account Management 52

Account Management Communication Management Artificial Intelligence 52

Arpedio

DECEMBER 19, 2023

During account reviews, customer success teams can present data on how well the client is achieving their goals using the company’s products or services. This data-driven approach can highlight areas of improvement and success, facilitating more meaningful discussions between the client and the company. Superior together.

Account Management 52

Account Management Customer Success Management Artificial Intelligence 52

Showpad

JANUARY 12, 2020

That alignment can help create better Sales enablement assets, like buyer personas, client presentations, and onboarding training courses that help drive Sales productivity and performance. The bottom line is that not only do you need the best assets, but also Sales enablement tools and software to deploy those materials.

Software 69

Software Software Sales Onboarding 69

Apptivo

JUNE 14, 2023

Sales Pipeline Report Every sales manager is responsible for evaluating the present condition of the sales pipeline. Sales Commission Report This report calculates and presents the commission earned by each salesperson within a specific period based on the sales performance. Why is a CRM sales report essential for business?

CRM 52

CRM Decision-making Sales Sales Management 52

DemandFarm

MAY 2, 2024

In this guide, we will explore various tools and techniques used in Customer Relationship Management (CRM), define the responsibilities of a relationship manager, relationship management techniques, and the tangible benefits that effective relationship management can deliver. What Does a Relationship Manager Do?

Management 40

Management Banking CRM Profitability 40

Arpedio

AUGUST 22, 2023

Introduction to account management best practices Navigating the realm of account management requires more than just managing client relationships – it’s about fostering strategic partnerships that drive mutual growth, and propelling success for both your clients and your business. Superior together.

Key Account Management 52

Key Account Management Account Management Management Onboarding 52

Showpad

JANUARY 26, 2020

Today, every business needs a diverse array of content: blogs, social media posts, white papers, eBooks, case studies, one-pagers, client presentations, product spec guides, buyer personas, etc. However, if there are gaps in your content assets, it may negatively impact the Sales process. . Account Retention is Falling Behind.

Onboarding 64

Onboarding Sales Acquisition Software 64

DemandFarm

APRIL 26, 2023

Their day-to-day activities may include conducting regular check-ins with key accounts, analyzing data to identify trends and opportunities, presenting product updates and new features, negotiating contracts and pricing, and ensuring that customer issues are resolved quickly and effectively.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

SmartKarrot

OCTOBER 12, 2022

Leverage data to analyze and drive CSM/As performance as well as key client, vendor, and channel metrics (e.g. Ensure the team understands and presents the product roadmap to Clients, articulating how those investments translate to business value. Step into client escalations as needed and work towards a timely resolution.

Customer Success 19

Customer Success Financial Services Banking Stakeholders 19

Janek Performance Group: Account Planning

MAY 16, 2022

The best sales leaders create formal, measurable, and repeatable processes to maximize the revenue of their most valuable client relationships. When a company has the capability to grow revenue organically, from their strategic accounts, they can increase market share while lowering their client acquisition costs.

Account Management 52

Account Management Management Acquisition Strategic Thinking 52

Account Management Skills

JANUARY 25, 2022

Don’t forget to go back to Episode 9 , where Jessica and Iris talked about how to approach and develop relationships with procurement. And if you want to expand your current client relationships and you’re working in agency client service, my Account Accelerator programme is designed specifically for you.

Procurement 52

Procurement Suppliers Stakeholders Decision-making 52

SmartKarrot

AUGUST 16, 2022

Apply here: [link] Role: Customer Success Manager Location: Atlanta, GA, US Organization: Bonterra As a Customer Success Manager, you will manage ongoing client relationships effectively to drive high client retention, loyalty and satisfaction. Presenting product education sessions to small-medium-sized groups.

Customer Success 19

Customer Success Onboarding Stakeholders Client Relationships 19

Showpad

OCTOBER 31, 2019

Often, Sales professionals are laden with duties like lead prospecting, presentation deck creation, cold calling, and other day-to-day responsibilities that prevent them from finding more valuable uses for their time, like personalizing client interactions. As a result of this logjam, the Sales process may suffer.

Sales 53

Sales Client Relationships Procurement Decision-making 53

SmartKarrot

APRIL 20, 2022

Manage the process for customer escalations, ensuring all the proper stakeholders are involved. Own the client relationship and their retention on the Partnerize platform. Conduct Client Program Audits to identify improvement and enhancements for your client. Own the follow-up and implementation of enhancements.

Customer Success 19

Customer Success Stakeholders Client Relationships Customer Experience 19

SmartKarrot

AUGUST 29, 2022

Apply here: [link] Role: Strategic Customer Success Manager Location: Sydney, New South Wales, Australia Organization: Marketplacer As a Strategic Customer Success Manager, you will own the client relationship after a handoff from the Business Development team.

Customer Success 19

Customer Success Procurement Onboarding Government 19

PandaDoc

MAY 24, 2023

One of the reasons for this is that proper implementation of sales enablement as a continuous improvement process or even philosophy requires a bit of a cultural shift by sales leadership and other stakeholders.

Management 52

Management Sales Software Software 52

SmartKarrot

APRIL 6, 2022

Responsible for building and delivering C-Level executive presentations, including RTBs, QBRs, and regular deep-dive sessions. Build strong relationships and maintain frequent engagement with customer sponsors & stakeholders at all levels of the organization.

Customer Success 19

Customer Success Value Proposition Onboarding Customer Experience 19

SmartKarrot

FEBRUARY 2, 2022

Role: Customer Success Director Location: Remote, Minneapolis, MN, US Organization: Numerator As a Customer Success Director, you will manage a client relationship after onboarding is complete to drive ongoing realized value against measurable long-term strategic goals to ensure long-term success.

Customer Success 19

Customer Success Onboarding Client Relationships Stakeholders 19

SmartKarrot

APRIL 25, 2022

Ensuring articulation of customer needs and success metrics across internal Ed-Fi stakeholders. Manage client relationship through all phases of the sales cycle. Conducts one-on-one and group sales presentations. Responsible for Quarterly & Annual Revenue Targets. Provide account management to an existing territory.

Customer Success 19

Customer Success Client Relationships Communication Stakeholders 19

SmartKarrot

APRIL 15, 2022

Present data, findings, results, and recommendations to leadership. As a Trusted Advisor and Executive Sponsor, develop and maintain long-term relationships with stakeholders at your customers. Plan, schedule and oversee key client communication points. foster collaboration and encourage continuous learning.

Customer Success 19

Customer Success Onboarding Negotiation Leadership 19

SmartKarrot

JANUARY 28, 2022

Own the health of your client relationships in all respects: product utilization, campaign success, contract renewal, and beyond. Analyse campaign results, develop benchmarks, and create and share regular performance reports with different stakeholders. Present new opportunities and solutions based on customer needs.

Customer Success 19

Customer Success Onboarding Value Proposition Facilitation 19

PandaDoc

APRIL 24, 2023

Slide decks: Presentations including information on market trends, industry challenges, and how your products solve customer pain points. It lets you pre-configure and customize quotes with ease, so you can present the right offering to prospects, quickly and easily. Datasheets: For use cases and specific product results.

Sales 52

Sales e-Learning Onboarding Software 52

SmartKarrot

SEPTEMBER 3, 2021

Be a liaison between external and internal stakeholders. Provide clear concise updates on the current strategy, roadmap, upcoming client events in small meetings and also to larger groups. Support the clients through the change management process. Assist with documentation of internal processes and training for the CS team.

Customer Success 19

Customer Success Onboarding Account Growth Client Relationships 19

Account Management Skills

FEBRUARY 20, 2023

So we still work with them, it is not about getting a new opportunity, but it is about bringing in fresh ideas, showing them a bit more about what we can do, and also reporting on some of the results we had from them over the last year, building relationships internally, especially because they are a big corporate. Have you heard of that?

Stakeholders 52

Stakeholders B2B Decision-making Marketing 52

SmartKarrot

APRIL 8, 2021

Manage all aspects of the customer relationship including leading customer and partner discussions, capturing notes, and developing presentations and status reports, as required. Proactively nurture and develop existing client relationships, while creating AutoRek product champions and engaging key stakeholders.

Customer Success 10

Customer Success Value Proposition Client Relationships Customer Experience 10

SmartKarrot

MAY 11, 2021

Identify and take action with at-risk customers, collaborating with other business units as necessary to present a unified experience. Develop a strong relationship with clients based on value add, expertise and being a trusted partner. Manage adoption across all stakeholders for Measured products and services.

Customer Success 10

Customer Success Stakeholders Onboarding Performance Review 10