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The Business Review: a modern classic, so important also during difficult times

KAM With Passion

What is true in the private life is true in business as well, especially between a supplier and their customers. They need their suppliers to come to them with a “seek to serve” mentality. In order to understand their customer needs, in good like in bad times, suppliers need to run regular Business Reviews with them.

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The Importance of Co-Creating Value with Every Strategic Customer

Account Manager Tips

Challenge traditional supplier-customer relationships - build partnerships and contribute resources through relationships. Constructive customer participation. Knowledge sharing and openness to generate innovative collaboration Knowledge as socially generated, maintained, and shared in peer-to-peer communities. The KAM Club.

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Account-Based Marketing: Time to future proof your marketing efforts to become customer-led and team enabled.

Cosawi

Yet when you look at account-based marketing campaigns, we often see a product-focused orientation that endorses a siloed, less customer-centric approach. Taking this approach optimizes the engagement between the strategic account manager and marketing in this co-orchestration of the account plan.