Strategic Account Management Association

AUGUST 6, 2021

Aramex services include international and domestic express delivery, freight forwarding, integrated logistics and supply chain management, and e-commerce solutions. This was achieved through total customer-centricity and strategic collaboration, continuous agile planning and re-planning, as well as controlled execution.

Supply Chain 520

Supply Chain Logistics Co-Creation e-Learning 520

SmartKarrot

JUNE 1, 2021

Maintains a deep understanding of the products and practices to serve as a point person for the accounts. Planning and leading product implementation into the customers’ business. Collaborate cross-functionally with internal teams (support, product, finance, and sales) for continuous learning and feedback.

Customer Success 10

Customer Success Supply Chain Finance Facilitation 10

Account Manager Tips

MAY 25, 2021

Over the years, as buyers became more powerful; customers went global; costs came under pressure; the supply chain became more complex It became clear that one person could not do it all, and so the responsibilities were divided. Key account managers kept them. Reporting should be in place to track account performance.

Key Account Management 246

Key Account Management Account Management Management Suppliers 246