article thumbnail

The Business Review: a modern classic, so important also during difficult times

KAM With Passion

What is true in the private life is true in business as well, especially between a supplier and their customers. They need their suppliers to come to them with a “seek to serve” mentality. In order to understand their customer needs, in good like in bad times, suppliers need to run regular Business Reviews with them.

article thumbnail

15 Reasons Why You Might be a Bad Account Manager

Account Manager Tips

Has no plan Which clients need an account plan? Account plans are help you define your key account strategy. Key account managers without an action plan will fail. Improve reliability, scalability or innovation. Customers, competitors and suppliers Trends. Only the ones you want to keep! Efficiency.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Becoming the expert for your customer

Jermaine Edwards

2 – Technology and Innovation. What new technology and innovations are coming into the marketplace? Among the many suppliers your customers have to engage with, your decision to do the work and show up as the expert will transform how you are viewed. Where is your customer currently investing? And most will just not do it!

article thumbnail

Account-Based Marketing: Time to future proof your marketing efforts to become customer-led and team enabled.

Cosawi

When well-executed, account-based marketing provides a pathway to anticipating where the customer is trying to go and helping the customer get to where they want to go sooner, less expensively and with greater value realization. In the one-to-one scenario, the supplier is trying to distill the value of targeting customers.

article thumbnail

Stakeholder Mastery 3.0 – The Six Steps You Must Take

Jermaine Edwards

The approach you take to managing stakeholders will also be guided by the history with the customer, their business size, their willingness to embrace innovation in their business, their appetite for growth and the project you are working on. The Stakeholder Reality.