Remove Acquisition Remove Brainstorming Remove Leadership Remove Remote Working
article thumbnail

What is Customer Service Week? +8 virtual ways to celebrate it

Zendesk

Customer engagement has reached record highs all while service representatives have been adjusting to longer hours, new technologies, and remote work. Done well, customer service can boost market share, customer spend, and even customer acquisition. Does your business support flexible and remote work?

article thumbnail

Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

All of them (to a greater or lesser extent) result in learning and the acquisition of new skills and behaviours. These changes are partly as a result of Covid and the move to remote working but also due to economic changes, digital transformation and emerging technologies. The terms (e.g. What is a consultant? Consultancy.uk

article thumbnail

What is Customer Service Week? +8 virtual ways to celebrate it

Zendesk

Customer engagement has reached record highs all while service representatives have been adjusting to longer hours, new technologies, and remote work. Done well, customer service can boost market share, customer spend, and even customer acquisition. Does your business support flexible and remote work?