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What is Customer Service Week? +8 virtual ways to celebrate it

Zendesk

Customer engagement has reached record highs all while service representatives have been adjusting to longer hours, new technologies, and remote work. Done well, customer service can boost market share, customer spend, and even customer acquisition. Does your business support flexible and remote work?

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Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

All of them (to a greater or lesser extent) result in learning and the acquisition of new skills and behaviours. These changes are partly as a result of Covid and the move to remote working but also due to economic changes, digital transformation and emerging technologies. The terms (e.g.

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What is Customer Service Week? +8 virtual ways to celebrate it

Zendesk

Customer engagement has reached record highs all while service representatives have been adjusting to longer hours, new technologies, and remote work. Done well, customer service can boost market share, customer spend, and even customer acquisition. Does your business support flexible and remote work?

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Is your Team Ready for Virtual Selling Success in Q3: 5 Key Questions to Ask

SBI

When it comes to sales, remote work presents a unique set of issues. Teams are built on camaraderie and competition, which is difficult to manufacture remotely. How to Get Ready : Use video and PowerPoint together to share win stories, bounce ideas off of colleagues, and brainstorm when it’s convenient for sellers.