article thumbnail

Research update on the most in-demand soft skills

Red Star Kim

Emotional intelligence: The ability to read and respond to others’ emotions, manage one’s own emotions, and build strong interpersonal relationships will be essential for senior professionals in 2023. It also argues there are four fallacies about leadership which make adaptability and rapid change more difficult.

article thumbnail

How to Recruit Like a Human

Help Scout

At Help Scout, we have always prioritized in-house recruiting. The most essential tools in a recruiter’s toolbelt are emotional intelligence and great writing. Where do I sign up?! In an industry obsessed with talking about the competitive nature of hiring, this kind of outreach shocks me every time.