Artificial Intelligence Communication Customer Experience Telecommunications 
Apptivo
MAY 4, 2022
A contact center is a communication point from which the companies manage all the interactions of the consumer across multiple channels. The primary focus is to offer superior customer support, provide customer service and assist them in sales. The reports also contain the level of customer satisfaction across multiple channels.
DemandFarm
APRIL 28, 2023
A recent Salesforce study revealed that over 95% of sales operations professionals and sales leaders believe that Artificial Intelligence (AI) coupled with automation gives sales reps more time to focus on selling. Keep communication open and share knowledge between teams for smooth integration and better AI results.
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