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What is a contact center? How to create a successful contact center.

Apptivo

Contact centers offer an omni-channel approach, which helps refine the customer service, understand more about consumer behavior and improves efficiency by creating superior customer experiences. These customer profiles will help the organization to tailor messages for different customers.

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Redefining Sales Enablement for the Future: The AI Advantage

DemandFarm

A recent Salesforce study revealed that over 95% of sales operations professionals and sales leaders believe that Artificial Intelligence (AI) coupled with automation gives sales reps more time to focus on selling. They’ve been replaced by a new era of data-driven insights and cutting-edge technology. This number is growing every day.

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The future of B2B industrial distribution in Germany.

QYMATIX

Germany places, however, in the 31st position for the worldwide rankings for information technology and telecommunication, according to the World Economic Forum’s Global Competitiveness Report. Furthermore, its economic strength is also exceptionally good with low inflation and low debt levels. Wait two more years, and you are broke.

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