Hubspot Sales

NOVEMBER 22, 2023

Imagine if every business had this level of customer knowledge and personalization. Wouldn’t you want to make your customers feel valued? That's where Customer Relationship Management (CRM) software comes in. CRM Tips and Tricks 1. Standardize formatting Standardizing format can save you trouble.

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CRM Artificial Intelligence Customer Success Decision-making 91

Hubspot Sales

JUNE 6, 2018

Artificial Intelligence makes it easier than ever to flip the 80/20 rule on its head and make all reps high performers. The good news is a new technology is emerging with the power to flip the script on the 80/20 rule: artificial intelligence (AI). But AI is capable of so much more.

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Artificial Intelligence Sales Negotiation Communication 91

Zendesk

NOVEMBER 1, 2021

Here are some customer intelligence best practices to inform your customer intelligence strategy. Invest in a good CRM. Consumers today are interacting with brands via various touchpoints—social media, chat, phone, in-store, and so on. Your CRM is one of your most important business assets.

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