article thumbnail

9 CRM Tips & Tricks from HubSpot's Experts

Hubspot Sales

Imagine if every business had this level of customer knowledge and personalization. Wouldn’t you want to make your customers feel valued? That's where Customer Relationship Management (CRM) software comes in. Implement AI chatbots to handle routine customer inquiries, freeing up your team for more complex tasks.

CRM 89
article thumbnail

Flipping the Script on the 80/20 Rule in Sales

Hubspot Sales

Artificial Intelligence makes it easier than ever to flip the 80/20 rule on its head and make all reps high performers. The good news is a new technology is emerging with the power to flip the script on the 80/20 rule: artificial intelligence (AI). But AI is capable of so much more.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Behavioral Segmentation: Why It Matters, Types, Examples

SmartKarrot

The demographic segmentation study shows who makes up your customer base and what the customers do. Customer behavior can be understood deeply-. This behavioral segmentation tracks all brand interaction and shows how engaged the customer is. You can also know and understand customers better and improve customer loyalty.

article thumbnail

How to build customer intelligence (and why you should)

Zendesk

Here are some customer intelligence best practices to inform your customer intelligence strategy. Consumers today are interacting with brands via various touchpoints—social media, chat, phone, in-store, and so on. CRM software is one type of CI platform that can: Monitor customer interactions.