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Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum

Red Star Kim

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. The OnePlace legal client relationship management system was acquired by InTapp in 2019. OnePlace/Intapp Another delegate mentioned he liked using this system.

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What Do I do with my Ambassadors?

Deep Insight

It was about the actions that account teams need to take with clients where there are very poor relationships. This blog is about the accounts with the best, strongest and deepest relationships. We call these clients Ambassadors. The most loyal clients are Ambassadors. The Weakest Relationships.

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Key takeaways from SAMA Global Summit 2021?

Arpedio

Studies show that companies that invest in client relationships during a crisis emerge stronger. Download the 7-step SAMA guide for value co-creation with key accounts, or book a free demo to learn more about how ARPEDIO’s solutions can streamline and strengthen your SAM processes. Share on facebook. Share on linkedin.

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Key takeaways from SAMA Global Summit 2021?

Arpedio

Studies show that companies that invest in client relationships during a crisis emerge stronger. Download the 7-step SAMA guide for value co-creation with key accounts, or book a free demo to learn more about how ARPEDIO’s solutions can streamline and strengthen your SAM processes. Share on facebook. Share on linkedin.

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Key takeaways from SAMA Global Summit 2021?

Arpedio

Studies show that companies that invest in client relationships during a crisis emerge stronger. Download the 7-step SAMA guide for value co-creation with key accounts, or book a free demo to learn more about how Arpedio’s solutions can streamline and strengthen your SAM processes. Share on facebook. Share on linkedin.

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How to calculate ROI of CRM (& improve it too!)

Insightly

Marketing focuses on content creation and delivering MQLs, while sales builds pipeline. Intuitive record-linking To build new relationships that align with your corporate vision, you should carefully examine the existing relationships that have led to your current success.

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How to systemise account management in your agency, with Alex Raymond

Account Management Skills

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. We chatted about: – the importance of having a client development plan. – how to avoid client churn.