Red Star Kim

DECEMBER 5, 2023

Proactive marketing and business development executives – CRM, internal engagement and career insights. What CRM/systems would people recommend? A variety of specialist (to professional services) and mainstream CRM systems were explored. CRM and Marketing Automation Software for SMBs | Act!

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Red Star Kim

FEBRUARY 8, 2024

I’ve summarised the key points here as a supplementary learning resource for the delegates. And I’ve noted the highlights of the sessions by other speakers (How the BD function can be more influential, Rethinking your online strategy, Digital marketing maturity and Best practice for KAM) below. Some automated systems (e.g.

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

Red Star Kim

JUNE 16, 2022

Alongside generating new business directly from clients and developing existing client relationships, referrer management was seen as vital to generate revenue and profit – particularly for those reliant on commercial transactions in B2B and consumer clients in B2C. Which CRM system do you use: 25% Hubspot, 25% OnePlace and 50% other.

Management 130

Management Key Account Management Digitalization Communication 130

QYMATIX

SEPTEMBER 27, 2022

Facts and trends about the B2B digital transformation. This technological shift is happening when B2B customers are also modifying their buying behaviour and adapting to B2C practices. While the focus recently has been on the B2C market, trends in artificial intelligence and machine learning are beginning to transform B2B as well.

Digital Transformation 40

Digital Transformation B2B Digitalization Artificial Intelligence 40

QYMATIX

DECEMBER 12, 2022

The use of artificial intelligence in sales and controlling offers an exciting field of application, for there companies can effectively expand existing CRM and ERP systems. Nonetheless, implementing AI in an ERP or a CRM system can be a minefield. The Increasing Relevance of AI in Sales Management.

Artificial Intelligence 40

Artificial Intelligence B2B Key Account Management Sales 40

PandaDoc

FEBRUARY 8, 2024

These are just the main points — in general, account management software is quite flexible in its uses and helps you perfect your customer communications in all kinds of ways. That’s why many account management tools are also CRM solutions or have built-in CRM tools available.

Account Management 52

Account Management Software Software Management 52